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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Feedback - Accept Payments Through Top Level Customer
As mentioned in other UG threads, we are discussing how the 'Accept Payments Through Top Level Customer' feature can be enhanced to better meet our customers' needs in the future.
If you use or are interested in this feature, I would appreciate your feedback on the following questions:
1a. How many levels deep of parent/child customers do you use?
1b. Do you create invoices for mid-level parents & the top level parent, or always to the lowest level sub-customers? It would be helpful to better understand real world business cases for how hierarchies are used.
1c. If your trees go deeper than just 1 level of parent/child, is it critical to be able to accept payments through any customer in the hierarchy, top level only (like today), or lowest level and top level (but not necessarily parents in the middle)?