Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
how to put a payment hold on a single sales order rather than a customer
We have a lot of international orders that require pre-payment by wire transfer before we ship. We need to enter the sales order into the system to track, and the sales orders get updated with notes multiple times before it is shipped. I would like to be able to put a hold on these sales orders, similar to the payment hold that comes up with credit cards that are declined in order to keep orders from being shipped before they are paid. Does anyone have any ideas on how to do this? Maybe a workflow? Putting the account on hold
0