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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Customer Refund (Sales Invoice is Paid in Full)
Hi all,
i would like to know if there a workaround/standard process in NetSuite, regarding this case:
there's a customer who refund the payment after a week of transaction, but the sales invoice is already paid in full. and our accounting don't want to edit the transaction since it was a week been passed. our frontdesk officer refund the payment. now, i'm looking for workaround/standard process for this kind of scenario.
any ideas and help is greatly appreciated.
Thanks,
Kelvin
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