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Currency/Check Printing

edited Nov 26, 2019 8:57AM in Accounting / ERP 2 comments

We have recently have had to add a 2nd currency to our business, the Canadian dollar. We have engaged the assistance of NetSuite during this change, and are also using the automatic currency adjustment feature.
The issue we are having is that we receive vendor bills in Canadian dollars, and pay them in US adjusted dollars, which NetSuite handles.

However, when we attempt to print the actual checks, the amounts printed are incorrect, they are printing in Canadian dollars.

I have opened a support case, but NetSuite is telling me that this is an enhancement request. How is this possible? This seems to me to be a clear defect.

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