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Inventory Item Average Price Issue - Credit Memo

edited Nov 26, 2019 8:37AM in Accounting / ERP 1 comment

Hi,

We have an issue where an inventory item that has been received by us and and billed by the supplier at an incorrect price. We have now received a credit memo, but I don't see a way to apply this that is going to correct the average cost stored in Netsuite under that item.

As an example:

Goods were receipted at £100 per item, the bill was also £100 per item. However, both were incorrect and £90 per item should have been charged.
We have received a credit memo for the £10 difference, however I don't see a way to enter this that will reduce the av price of the item in Nesuite back to the £90 level?

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