megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
Don't miss out on our Pop Quiz! You only have until tomorrow, March 17, 2026, 2:00PM ET to comment your answers.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know

Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe

NetSuite bug with Multiple VeriSign processors

edited Nov 28, 2019 10:58AM in Accounting / ERP 5 comments

Hi,

We set up each of our stores as different department. For each department we setup a payment processor in NetSuite (they have their own merchant account, VeriSign login&password)

When we want to bill a specific order (from Dept A), we can see that correct payment processor (Proc A) is selected automatically under the "payment" tab. When we want to bill another order (from Dept , we can see that correct payment processor (Proc is selected automatically under the "payment" tab. When we save those bills they are charged accordingly, and we can see that in VeriSign's logs.

When we try to bill fullfilled orders in batch (by selecting the orders with checkboxes, and clicking on submit button), orders from Dept A will be charged via Proc A, however orders from Dept B will fail becuase NetSuite is trying to submit those via Proc A instead of Proc B. I can see that by looking at the VeriSign's logs. Going into orders and billing them one by one works, but that takes too much time. Batch billing takes only the first processor into consideration.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders