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How do you relieve back ordered items on work orders?
Back in May, a line was added to a work order for quantity 6 of an inventory item. This item had 5 available in stock, and the work order specified the item source as "purchase order".
What happened was the following:
-PO3475 was generated with Quantity 1 (this was the quantity over and above the available stock)
-The line on the work order recognized that the PO only ordered 1, and 5 were back-ordered
-a few days later when inventory items were restocked, and the order reflected the 5 that were back-ordered
-a few months later our quantity available is over our preferred stock level, but the item still looks like it is back-ordered.