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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
NSC | Revert to a Previous Version of an Advanced PDF/HTML Template
The system tracks the revisions done to Advanced PDF/HTML Templates and keeps a copy of previous versions.The current version is displayed at the bottom-left part of the Editor as shown in the following screenshots:
WYSIWYG View:
Source Code View:
To go back to a previous version of a template, append the following string to the URL of the editor page on the browser's address bar and press Enter/Return:
&version=<previous version number>
where <previous version number> is a desired version number prior to the latest template revision. See screenshots below for an example:
Note: After making changes to the previous version of a Template, it will
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