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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
witholding tax error message- INVALID_KEY_OR_REF: Invalid taxcode reference key 5 for trandate xxx
Hello Everyone, I am getting the error message below on payment that involves withholding tax. Any idea whats the cause?
Total bill amount relating to this particular bill was 30,000 subject to 10% withholding tax on gross amount on payment. Initial paymnet of 24,444,44 incl. 2,444.44 (10% withholding tax) was paid separately. Now we are trying to process the remaining payment of 5,55.56 including 556.56 withholding tax. The system initially calculates the withholding tax amount however when the save button is pressed it only processes 5,000 (net of withholding tax amount). The withholding tax amount stays on the bill as open amount.
We are receiving the above message in an email. No Error message is displayed on transaction screen.