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Reallocating Items
Hello!
I am a new Nestuiste user so please forgive my ignorance. I did try searching around this site and reading suite answers but I am unable to find a resolution/guidance on supply allocation. I have an open ticket for my specific issue, but support folks can't seem to determine a resolution either.
I recently turned on the advanced supply features and created an allocation strategy. My allocation strategy was meant to alleviate the system from allocating quantities to orders that don't ship until a future date. This has worked for the most part. However, since turning this on I am no having an issue with the reallocate items feature that used to work great. Whenever I reallocate each component (I am mostly using kits on SOs) of the kit it has NO effect on the actual SO, ie it still shows the item as back-ordered. What am I missing with my allocation