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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Unable to inactivate accounts
I need to inactivate a handful of Accounts, but can not find any way that works. When I Edit the account, the INACTIVE checkbox is grayed out. When I try to use the INACTIVE checkbox in the list view, I get an error saying that "1 activation(s) / inactivation(s) did not succeed. Please check and try again". I tried to use the procedure described in https://netsuite.custhelp.com/app/answers/detail/a_id/38257/kw/error%20inactivating%20account, but that does NOT change the behavior.
I have learned that this can be an issue with System-created accounts or with Tax Control Accounts, but neither of these seem to apply.
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