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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Why with a new client does the NetSuite team not set every user up with Support Community account?
The entire Support thing tries to redirect to existing literature or point to this community before you can file a case online and definitely before allowing someone to call in with a problem.
The Support system is broken. There is a call back system. It rarely works. I can go days without a call back. And if there is a call back, if I'm in another meeting, good luck calling back. I can wait on hold 4 or 5 times a day, get someone twice and both times have the call dropped on NetSuite's end. And I know it's NetSuite's phone system because I'm on the phone all day.
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