Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Cancelling / Changing a Customer Invoice
Let's say I need to correct an amount and a date on a Customer Invoice.
For example - My Sales Order and Revenue Arrangement are total $50K.
I issued a partial Invoice on 15-Feb-2022 for $10K. After that the customer asked to issue a different invoice instead: The new date should be 15-Mar-2022 and the amount - $15K
Our integrator told us to issue a Credit Memo, but the Credit Memo also triggers its own Revenue Arrangement. And it also doesn't "return" the $10K to the original SO, so I can only Issue new Invoices just on the remaining $40K and not $50K.