Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Purchase Order Approval Workflow - Approved, but not Approved?

edited Jun 2, 2025 2:28PM in Ask A Guru 4 comments

We are having an intermittent problem with our PO approval workflow - this issue is occurring 1-2 times per week.

The final states of the PO workflow (there are 2 depending on if an Email is to be sent or not) both set the Approval Status to approved - they all show up in the Workflow log like this:

(I'm not sure what the supervisor approval field is, but this is always set to T also).

In most cases the PO will show as Approved and Pending Receipt:

But is these few cases, it will still show 'Pending Approval'

But the Workflow Log clearly shows that the approval status has been set:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders