Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
A/R with no Customer Number
Guru:
We had some transactions posted by Journal Entries to an A/R Account number but no Customer Number was entered in the Journal Entries. The Journals Entires are grouped in the A/R Aging under:
- No Customer/Project - (see below)
Some of these items are in months that have been closed and our company will not allow us to open a closed month for corrections.
I have made offsetting entries into the - No Customer/Project - A/R to bring the balance to zero and to post the J/E to the correct A/R Customer account. But both the Debit and Credit entries are now in this A/R area. I would like to offset the entries in this area of the A/R to take them off the A/R , but I don't know how to do this using Transactions -> Customers -> Accept Customer Payments and then clicking on both the debit and credit. Or is there another way to offset the Debits and