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Sales Order / Billing Tab / Payment Subtab
If I create a new Sales Order for a Customer, I see this in the Billing / Payment subtab:
If I create a Sales Order from a specific Quote (for the same Customer, using the same Transaction Form / Role etc) then I see this:
Clearly there is something in the Quote that is causing this change in behaviour, but the Billing tab on the Quote only shows this:
(and I tried changing the Quote to the standard form, but no additional fields are shown).
This is clearly something to do with Credit Card integration - we don't have a working integration yet. We turned on 'Payment Instruments' a few months ago as part of the work around Credit Card integration, and I think this problem may have arisen since this change (but I'm not sure).
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