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Discover new innovations across NetSuite with 2026 Release 2
■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397
Why does the Customer record show a negative balance?
Hi guys,
One of customer has a negative balance and I was wondering what report can create to understand how this could be.
My understanding is that Balance is referring to any Invoice which I have issues the customer, maybe also 'Credit Memo' could effect this, however no transaction of such were issued to this Customer, I have checked this.
Could please explain to me to me in a few words what effects the amount in the Balance of a customer and how I can better analyze it? Please see screenshot below as reference, thank you.
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