Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
How to show overdue balance field on customer record
The overdue balance field seems to be giving some odd numbers. for instance customer MJC272 overdue balance is 25K where as total balance is £20K
*On the customer record, the Balance field computes of all open invoices whether due or not, unapplied payments, unapplied credit memos and accounts receivable lines on journal entries.
* On the customer record, the Overdue field computes all due invoices and accounts receivable lines on journal entries only. Unapplied payments and unapplied credit memos are disregarded from the computation.
for the overdue field can it include the unapplied payments and unapplied credits too so it is giving us true picture??
0