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Why the custom field became unset when the Approver click the Approve Button in the Bill?

edited Jun 2, 2025 2:34PM in Ask A Guru 14 comments

Scenario:

When the requestor create a transaction in the Bill and the status is Pending Approval, the EWT Amount (Custom Field) was reflected in the Bill (Custom Tab).

But when the approver, click the Approve button the EWT Amount (Custom Field) was not reflected in the Bill (Custom Tab).

Note: They are using an approval process in the workflow.



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