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Why was the Invoice quantity changed unintentionally after billed?
Hi there,
We have a unexpected issue on AR invoice unintentionally. I like to see is it a normal behaviour.
Short description:
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A Sales Order SO2303211 (SO) fulfill 3 times. 2 pcs of item (SL10702113) was fulfilled on first time and billed with invoice S23003488. A print copy of S23003488 show 2 pcs of SL10702113 sent to customer.
When we made 3rd fulfillment. Quantity of item SL10702113 in invoice S23003488 changed from 2 to 1 unintentionally.
The item SL10702113 was billed again (due to based on system record, only 1 pc of SL10702113 billed) with invoice S23004167 on 3rd fulfillment. So a print copy of S23004167 1 pcs of SL10702113 sent to customer.
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