Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Return Authorisation-Sales Order Field
HI
On the return authorisation form, there is a field for 'created from' which, in our use case, has the invoice the return was created from.
I want to source the related sales order the invoice was created from.
i.e. the created from transaction's created from transaction.
Is there a way to do this with custom fields alone?
Or does this require a workflow?
I can't upload images so can'[t add a screenshot (i get an error message here that I didn't get previously)
0