Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
How to include prepayments and credit memos in Customer Dunning?
Hi Experts,
By design, dunning bundle looks on any overdue invoices for a customer as a basis of assigning dunning levels for customer invoice dunning. However, my client have customers with pre payments and credit memos which were not yet applied to invoices or ever more than the invoice amount which may end as negative receivable balance for the customer.
is there a workaround or enhancement request to do not assign dunning level for customers with negative receivables?
thank you.
Tagged:
0