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How to include prepayments and credit memos in Customer Dunning?
Hi Experts,
By design, dunning bundle looks on any overdue invoices for a customer as a basis of assigning dunning levels for customer invoice dunning. However, my client have customers with pre payments and credit memos which were not yet applied to invoices or ever more than the invoice amount which may end as negative receivable balance for the customer.
is there a workaround or enhancement request to do not assign dunning level for customers with negative receivables?
thank you.