Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
once charge expense rule is set, customer's billable box is greyed on expense transaction
I think this is probably due to my user error, but just couldn't make sense of it, and hope to get some guidance from the experts.
We are learning the project module and have created the Expense Charge Rules. For some reason, for the project that has the rule set, the billable column is greyed, for the ones that don't have the expense rule (PRJ-301488 only has time rules), it's auto checked (which is good). But that doesn't make sense, the charge rule requires Billable to be checked in order to generate charges, so must be something that I'm doing wrong. Any where to troubleshoot? I'd appreciate it.
Tagged:
0