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New User Prompt when adding Supervisor

I'm logged in as Admin. I went to an existing user and tried to add for them a Supervisor who is also an existing user.

When I hit save, I got prompted to request a new user from Netsuite. I don't know why that would be since I didn't do anything to request a new user.

Then when I put some info in as if I were accepting a new user, it said 'Please add Subsidiary'. The User form has a Subsidiary listed. And the Prompt popup page only had company, number of users, and phone number. Nothing for Subsidiary.

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