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Why is my preferred check layout not printing?
We recently transitioned our check payment process away from Avidxchange to using NetSuite's internal bill payment process. I'm having trouble getting our preferred check layout to print when I get to Transactions > Management > Print Checks and Forms. It continually spits out a basic layout that does not have any voucher information on the check stub like we would like it to show. I have the check type selected as "Voucher", by the way.
Here is what I have tried so far with no success:
- Going to Setup > Company > Subsidiary and changing each subsidiary's preferences for "Check Default Chart Type" to preferred.