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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
Receive Notification in Saved Search When cases are added passively
Hi Everyone,
I wonder if I can receive email notifications when a case is added to a saved search passively if it meets the criteria of that saved search?
Context: I want to track cases that have not been updated in 5 days, and if a case meets this criteria, it will be added to the saved search passively, not assigning the case directly to the saved search. I want to receive notification like this.
Do we have any way to process this?
Thank you,
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