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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
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• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Issue with Credit Card on Charge to Parent Orders
We are seeing an issue with the credit card being charged/settled when the Charge to Parent checkbox is checked on a Sales Order. It is authorizing, it is billing the correct customer, but the card is not being charged. The Cash Sale is going to a Unapproved Payment status.
Below are some details from Sandbox DEV. DEVOR352772 Sales Order - NetSuite (Gopher)
Charge to Parent checkbox is checked.
Under the Billing subtab, I can see the masked credit card, and the auth code.
Fulfilled DEV479567 Item Fulfillment - NetSuite (Gopher)
Billed DEVRC121495 Cash Sale - NetSuite (Gopher) DEVRC121990
The Cash Sale did go to a "Unapproved Payment" status.
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