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How to set Employee records to Opt-In for bulk emails

edited Jun 2, 2025 2:49PM in Ask A Guru 10 comments

I wanted to send an email to our NetSuite users regarding the upcoming upgrade to 2024.2. Not all of our employees use NetSuite and we don't maintain a distribution list outside of NetSuite of our NetSuite users. To avoid sending an email to all users, I created a Dynamic Group called NetSuite Users in NetSuite that returns the employees who have access to NetSuite. However, to send an email to this group, I had to check the Opt-Out Override box and specify a reason.

What field on employee records controls employee opt-in/opt-out status? Record Browser mentions a field called {globalsubscriptionstatus}, but that field doesn't exist in our instance.

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