Discussions
Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.
The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.
During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.
To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.
As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Error in customer deposit when creating sales order from SuiteCommerce
I have a customer complaining that their users seeing an error when they place an order from SuiteCommerce. Some users have sales order created successfully while some resulting in error. If a user gets an error, if that user registers a new account with different email address, it works fine. It's very random below is a flow
User places an order form web > NetSuite creates a Temp Sales Order with ID > Creates a Customer Deposit > Error occurs and Temp Sales Order gets deleted.
Below is an error identified but not sure what's causing it:
Exception Message: com.netledger.common.exceptions.NLException: Exception while creating Customer Deposit to accommodate selected Payment Method Caused by: com.netledger.core.record.query.NLRecordValidation$InvalidReferenceKeyUserError: Invalid location reference key 3 for subsidiary <NULL>.