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Custom Field Does Not Appear on NEW Records, But Does on Existing Ones

edited Jun 2, 2025 2:50PM in Ask A Guru 11 comments

We recently added two new custom fields to our account, Expected Release Date and Release Date Modified On:

When a user chooses a date for the Expected Release Date field, the Release Date Modified On field automatically gets its value set to the current date (this is controlled via a workflow), like so:

This all works as expected for existing records in the system. However, when making a NEW record, the Release Date Modified On field does not appear (it DOES appear after the record has been saved, however):


What would cause this to happen? I have look at both the custom field's definition and the record type's form design, and nothing is telling it NOT to appear. The field's definition instructs it to appear on the

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