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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
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• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Partner's code isn't showing up in sales order or customer record.
In the documentation, it states:
"You can associate your promotion codes with partners. If a customer comes to your website from a partner website, that partner's code and promotion code are associated with the customer. The customer can then only use promotion codes associated with that partner."
However, when attempting to do that, the partner isn't showing up on the customer record and is not listed under the Partner tab for the sales order. What step am I missing?
Note, we are not using any advance Partner Management and the documentation doesn't state it's required.
Any thoughts are appreciated, thank you.
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