Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Automation of Trade-in process
I am looking to establish a trade-in process within my NetSuite environment. Currently, NetSuite provides options for Return Merchandise Authorizations (RMA) and credit memos; however, I am facing an issue with the General Ledger (GL) impact of credit memos. Specifically, the default behavior impacts both the Sales/Income account and Accounts Receivable, which is not appropriate since trade-ins should not affect the income account.I seek guidance on how to create an automated trade-in process that can effectively manage scenarios where the trade-in value is either less than or greater than the original sales amount. The goal is to automate customer credits