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Customer choice is changing the Tax Code of item lines on Sales Orders
When creating a Sales Order, the Tax Code on the items is defined by the item record, correct?
In my example, the item record shows the Tax Schedule of 'Standard' and the 'Standard' Tax Schedule uses Sales and Purchase tax codes of S-GB. When I create an SO for Customer 1, the tax code is set to S-GB, but when using Customer 2, the tax code for the same and all other items is instead defaulting to O-GB. Why might this be?
I've searched the customer record and can't find any field relating to tax or vat.
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