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Lot/Serial Trace Bundle does not show Customer Invoices?

edited Jun 2, 2025 2:53PM in Ask A Guru 3 comments

This is - Odd.

When using the lot/serial trace bundle, customer invoices are not showing as a transaction the serial number was sold on.

In my clients case, the serialized items are depleted from inventory using an invoice that depletes consignment inventory. There is no actual fulfillment, as the inventory is already onsite at the customers location.

Why does the lot/serial trace tool not recognize the standalone invoices?

~angela

Angela Bayliss

Jade Global - SW Florida

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