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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
Dunning Level Rule Past Due Reminder covering all customers past due invoices
Hi,
We are aiming to capture all customer invoices that are past its due dates starting 1 day up to the oldest open invoice they have. In this screenshot indicate 1 customer with multiple overdue invoices:
These are the Level set in our Dunning Procedure: Level 2 was expected to capture customer invoices highlighted in the red rectangle above. Unfortunately, it did not reflect in the Dunning Email Sending Queue.
We need to identify/ensure our Dunning will run correctly tomorrow.
Your help would be highly appreciated!
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