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Reverse payments - Payment file administration processing time

edited Jul 10, 2025 6:56AM in Ask A Guru 3 comments

Hi there,

When we have to reverse a batch on Payment file administration it just takes an infinite amount of time. Is there a reason for this?

I am speaking about 1 hour to reverse a batch with 2 bills for e.g. We notice that it's faster to void payments at vendor level but not ideal.

I don't think we have a lot of scripts/workflows that could delay it.

Any solution to avoid this long processing time?

Manuel

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