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SiteBuilder issue with unsecure root web store domain

edited Aug 5, 2025 6:54PM in Ask A Guru 4 comments

We currently use SiteBuilder. Recently, we had to secure our www domain as Netsuite no longer supported unsecure Web Store pages in SiteBuilder. With SiteBuilder, we have a Secure shopping domain (www) combined with separate secure checkout domain (shop).

Current Domains defined in Netsuite:

Checkout Domain: Shop.companyName.com (secured)

Primary Web Store Only Domain: www.companyName.com (secured)

Root Web Store Only Domain: companyName.com (UnSecured)

We want to fix the issue where users might go to the root domain (comanyName.com) and get an unsecured warning. Ideally, we would like to have the www.comanyName.com domain be the only Web Store domain for simplicity.

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