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What is the purpose of the 'Dunning Notification' check box in contact form ?

edited Sep 7, 2025 7:52AM in Ask A Guru 7 comments

Hi 

I'm currently working on implementing the NS Dunning Letters module. While setting it up, I noticed a 'Dunning Notification' checkbox in the customer contact form, which I assume was added by the module installation.

I've tried searching Suite Answers for information on this checkbox but haven't found much detail. I have a few questions regarding its functionality:

1. If I check the 'Dunning Notification' checkbox for a contact, will this contact automatically appear under the Dunning > Dunning Recipient subtab?

2. If the answer to the first question is no, will a contact with this checkbox checked still receive dunning emails?

3. What is the intended purpose or meaning of this 'Dunning Notification' checkbox on the customer contact form?

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