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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year.
Registration opens June 9. Be ready when passes drop. Get the green light now - Convince your boss
Working Holiday Maker Tax Rates Settings keep reverting back to Unregistered Payer
We are in Australia and have an employee working under a "Working Holiday Maker" Visa. Under the Tax Info/Additional tab she was originally setup with the Tax Option: Unregistered Payer (U). This was incorrect as it withholds 30% tax instead of 15% tax.
I have edited the Tax Option to be Registered Payer (R.) which then correctly changes the Employee Tax Scale to: Working Holiday Maker (WHM-REG). I save this change and close out of her file and go back in to check it's still there which it is.
However, when I start a new pay run, it reverts back to the Unregistered Payer tax option and withholds 30% tax again. In the System Notes tab, it shows the settings have been changed back by "Script (Suitelet)".
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