Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Need Guidance on Setting Vendor Return Status to 'Pending Return'
Hi Gurus,
We've tried several methods to change the Vendor Return status to 'Pending Return', but none have been successful so far. Below are the approaches we've tested:
- Via Workflow:
The Order Status and Approval Status fields are not available in the Set Field Value action, which limits our ability to change the status directly. - Via Workflow – UI Workaround:
We attempted to hide the 'Approve Return' button based on specific conditions. While this workaround technically works, it introduces a security issue: the role must have Full permission for 'Approve Vendor Return'. This permission allows users who are not authorized approvers to still access and approve returns through the standard NetSuite
Tagged:
0