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UI/UX Issue when using Alt+#### no longer working in Text Fields on Forms

edited Nov 28, 2025 9:52PM in Release 2025.1 10 comments

It was brought to my attention by a client recently that attempting to enter special characters into some fields using the 'Alt' key + numbers, such as, ALT + 0153 for the trademark symbol, ™ , is no longer working in some fields. When attempting to enter a special character in this fashion into a native, string type field, such as the {title} field on a Quote or Subject {title} field on a Case record, using the [Alt] + 0153 on their 10-key pad, NetSuite UI will immediately refocus their cursor to a field on a tab below the main part of the record. They are unable to continue until they remove the ™ value that appears in a random field on the tab and/or Cancels the field into which their cursor has refocused.

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