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Error when submitting order with ACH payment enabled in SuiteCommerce

in Ask A Guru 5 comments

We are using SuiteCommerce with Versapay. Previously, we only used credit card payments, which worked fine.

Now we are trying to enable ACH payment by following the steps in SuiteAnswers. However, when submitting an order on the SC website using ACH, an error occurs (see screenshot).

Does anyone know how to resolve this issue? And what might be causing it?

Any help would be appreciated!

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