1599294 Green Ribbon

Not resolved here. We just had a transaction and its error says "Invoice Number Length Error", and it lists the invoice_number as "Phone confirmation with CC 11.17.14". That's not the invoice number, that's the po number. So its still mapped incorrectly - mapping our po number to the invoice number field. Please re-open…

Same here. We switched from Cybersource to Merchant last year. Smooth transition, lower costs. The Netsuite Help actually has decent documentation on how to accomplish the switch over.

Thanks for the defect number. We attached our case to it. As far as the alternate solution, that does work, however if we shorten or remove the po# we are losing valuable data. We need to keep our customer po data, its an important piece of the transaction. That's no better than saying a work around would be to not take…

Yes! We are getting this today also. Has to be something related to a Thursday night "fix" ? We had 2 sales orders today with this error. In both cases the value it was complaining about being "invoice number" was actually the purchase order field on the sales order. Once we edited and shortened the value in that field,…

Thanks but I'm actually looking for the company name, not the contact's name. If I select "companyname" then it gives me the id+name (with the id in front). I need just the company name, and then just the id, so that I can put the id at the end (behind the company name) So my Customer ID on the customer screen says this:…

On the Access tab of the Transaction Column Field setup record, what are your default access levels? If its set to View, it will not show up on the import assistant fields list.

Try using a different form, where that field is not referenced, in your import. Under Advanced, you can select a different form. 

I'm looking for exactly this same report/search. Did you get this to work? Thanks.

Are there any other NetSuite customers who currently offer leasing options? Wondering how they handle this. If there are any features or options we can "turn on" in native NetSuite to help with this?

I presume you already have an admin login? That's all they need for the integration - some login & password that has admin rights. Doesn't need to be a totally separate login that only they use. At least that's how it works for us.

We have the Pacejet integration, and it works well for us. I can tell you that I have always been impressed with their support. Whenever we have an issue and email "support" we get almost an immediate reply. Very responsive. The one "gotcha" that we run into is that you have to give them an admin login to your Netsuite…

yep. same thing here. we have also filed a case last sale activity and a custom field for subcontractor data are both gone from all saved searches

This has happened to us too. The workaround we use is this. Edit the item receipt for the purchase order where the serial was received and add a "-X" to the end (or anything to change the serial number). Save the item receipt. Then edit again and remove the "-X" and save. This typically resolves the issue, allowing us to…

I have something similar. Doesnt have receipt date, but I think it has the rest of what you are asking for. Start with a transaction saved search. Criteria: Customer (Main Line): Name/ID is not empty Item Number: Number is not empty Type: is any of Cash Sale, Invoice Results: Name Date Type Number <<< Gives you invoice…

We are noticing the same thing. A sales rep reported that he used to be able to type in a contact's name and it would present the contact, without having to type in "co:" first. Post 2014.2 if you type in the same thing in the global search you get a list of Sales Orders with that contact's name, Invoices, then the contact…

Yep we know about the prefixes. My point is prior to the 2014.2 release you didn't necessarily need to use the prefix. NS was able to distinguish that if you entered a person's name that it would first return the matching contacts and customers. Now it returns sales orders and all sorts of things in a list before it…

My users are LOVING the horizontal label preference. Thank you NetSuite!

Netsuite status page: Site-wide Service Interruption All accounts are affected. Do not attempt to log in to your account. Your patience is appreciated as we work to resolve the issue. More information will be posted on this status page as it becomes available.

Interesting. I only have scripts on the phone field. Doesn't touch email addresses....

Thanks everyone for your suggestions. I just re-typed the email (rather than copy/paste from the customer's email they sent me) and it worked. So I'm going to say it probably does have some hidden character in it. Odd that it came thru that way in an email from the customer, but definitely hand-typing was the answer. You…

Thanks. That search only gives you the account description, not the account name. I need the actual GL number - the account number. Thoughts on that?

Yes, we are also having this issue. Upgrade to 2015.1 was on Friday March 20.

We heard from NetSuite yesterday that this was resolved. For those who were previously having the error, it is resolved now - no longer having the error here.

System2 is also non responsive. We are dead and down. Glad we have the usergroup to confirm what everyone is experiencing since status.netsuite.com isn't accurate.

In MN - we are down too.

We're seeing some intermittent performance issues this afternoon. Clicking on the logo its telling us 87% server.

Trying again today, same error. No one else having problems merging customers ?

Come on Netsuite - at least give us an ETA. We are having to answer to our users, at least give us something to tell them. Are any Netsuite engineers listening to the user group this morning?

We are down as well. Frustrating 2 days this week. Not a good way to start a day.

working here! Thanks Netsuite~!