3941976 Newbie

I agree with Andy's comment as well. As a smaller customer with no technical resources to fall back on, I have had to struggle to understand DomainKeys and even whether my ISP's can handle this. Although I see that "Go Daddy" is the ISP favored by NetSuite, are they the only ones? DomainDirect and Hostway, my general…

I have experienced something similar where I even get the confirming message back from NetSuite that it has been saved and yet it never gets attached. Some days it works, some days it does not. Sporadic. Sometimes it will work when I try to save it a second time (even though the email carries the "Saved in NetSuite"…

I have had the same issue as well. In addition, I have a case filed #442490 concerning my Income Statement and the header that "Costs of goods sold are currently being recalculated. The values on this report may be incorrect while this calculation is in progress." This has been going on for more than 16 months and my case…

Dan is correct. A debit balance in this account represents an asset while a credit account represents a liability assuming that no mistakes in pricing have occurred. A debit should be classified either as a deposit, similar to a lease or rent deposit, or can be be classified as inventory if the goods are in transit and…

I am running into problems with bank recs. What was once a rock solid check and balance process in prior iterations of the software has been compromised. I have completed a June reconciliation for an account that has little activity in it. In v10 once you hit Save (hard save) not the Hold (soft save) button, it would clear…

Ray- Point taken. However I would hold the rec until the timing difference is resolved. Personal preference on my part. Calendars don't always rule my life. Otherwise I would take the forced adjustment and reverse when the solution is clear. Let's not fight among ourselves. NetSuite should be the attention of our focus.…

I may have found a workaround for the reconcilers out there that do periodic "reconciliations" during the month but only want to have one formal reconciliation documented and printed for the month. It was remarkably simple but was a change in perspective from the way things used to work. If you do "daily interim…

Malin- As far as not liking the new functionality it would be more correct to say I don't like the significantly reduced functionality under v11. Functionality was taken away IMHO and I think you are seeing support of this from Ray. What do you mean it forced a general ledger entry? I'd have to review with the developer,…

Ray- I am pretty sure it did. Most other accounting software follows this convention. Otherwise the point of the reconciliation is diminished. It forces you to take action since action is required. There is never an excuse to allow an unreconciled difference. It's like allowing an unbalanced accounting entry. Never ever…

Malin- With all due respect, you have significantly weakened a key accounting control that previously existed with the bank reconciliation process that existed prior to v11. Here are a number of reasons why: 1) If you hit "save" with an unreconciled difference it forced a general ledger entry. That was a key control that…

Ray- I agree with you about not fixing something that for 90% of us was working properly and with little problem. I reconcile my account daily because of credit card transactions and wire transfers in. I used the Hold button (soft save) extensively during the month so that all transactions showed up the were not reconciled…

Here's the workaround we use. In addition to the signature page that prints stapled to the receipts, we also request that employees also attach a print screen of the saved input page. That way when the expense report comes into accounting for audit we can see the description all in one nice package. -Tom

To amplify the point that Farrago Tom just raised, his suggestion is properly termed "cumulative voting" and it is a well-accepted approach adopted by our forefathers in governance matters. Here is a quote from Wikipedia on cumulative voting: "A cumulative voting election elects the top vote-getters, just as with a simple…

One other small issue when you use the zero sale method, you still get the unit quantity "sold" showing in the sales by item reports. Even though the dollars are correct, the "sale" is not if you view giving units away as a promotional expense. If you want to keep it pure, then the inventory adjustment method is the one…

We had the same problem. The bulk merge e-mails are collected and tagged, but may be hidden. Go to any customer. Hit edit, then customize. Go to the Lists tab>General tab and look to see what boxes are checked. Chances are the bulk merge folder tab is not clicked. Click and save. A new folder tab should appear next to…

Actually in my world, where branch managers of large, geographically disperse wholesale distributors transfer around, deleting the branch association is appropriate but keeping the contact and re-associating to another subcustomer (branch) is appropriate. Your best bet is to edit the contact and make them inactive. Then…

We use e-fax. Works like a charm for us. No experience with other servicesl -Tom

Ntostenr- Can you drop me a line or give me a call? I cannot replicate what you are doing and this functionality is EXTREMELY important to us as B to B wholesaler that drop ships to other distributors branch stores. Receiving personnel must have the original PO number in the paperwork with the drop ship and could care less…

Shipping is a function of weight and distance. We have been forced to decentralize some of our logistics functions for the final leg to save on freight costs. We ship full truck containers from our West Coast manufacturing center to Eastern and Midwest logisitics houses which do the further breakdown for shipping oneseys…