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NetSuite All Hands Meeting
On Thursday, February 13 at 12PM to 2PM EST. Oracle-NetSuite Support will be holding an All Hands Meeting. We will be able to assist with Emergency cases and calls during this time. All other cases will be responded to upon our return. Thank you
On Thursday, February 13 at 12PM to 2PM EST. Oracle-NetSuite Support will be holding an All Hands Meeting. We will be able to assist with Emergency cases and calls during this time. All other cases will be responded to upon our return. Thank you
Comments
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kmurphy, The problem is that the Help is poorly worded... We will fix the steps as suggested. Thanks!
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Please see https://usergroup.netsuite.com/users/showthread.php?t=15912. Thanks- Valerie
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Hello, As Kate mentioned, we do intend to provide hyperlinks on the revision log in the future. We do not expect this change to be many months out. It will probably occur by our next maintenance release in February. Understanding how to add links is not the issue, by the way. Please bear with us and, for now, enter the…
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Hi, We are currently updating the beta help system. Please wait an hour or so and check back and everything should be working properly. Thanks- Valerie
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I cannot believe how incredibly time consuming and complicated the help instructions on NetSuite for handling bounced checks is. Not to mention they are lacking instructions on how to get the "undeposited account" cleared out from the journal entry. I have entered an issue (127861) to modify the help instructions in this…
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Would it be possible to get some documentation from Netsuite. The one page overview in the help section just does not provide the necessary details. A second round of documentation for the CSV Import Assistant is provided in the Help Center as of this Monday (July 16th), but it still needs more work. We will continue to…
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Yes, the writer discovered this today and it will be fixed this week. Thanks for letting us know.
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Hello, We will be posting an updated 2007.0.5 help center with SuiteBundler documentation on Wednesday, October 10th. Hello all, In order to address some of the issues raised here and in another post, we are going to need an extra day to build and test the help centers. So our help centers will not be updated until…
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Hello, We will be posting an updated 2007.0.5 help center with SuiteBundler documentation on Wednesday, October 10th. We are in the process of updating the beta help center for 2007.1.0 now. Please give it an hour or so before using it. If you receive unexpected errors, please clear your cache and try again. Thanks, Valerie
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Will the 2007.1 Beta Help also be updated? I am checking on this and will let you know. Valerie
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Hi folks, We added more SuiteBundler documentation for the 2007.1.0 help release that went out Friday night (10/5). These updates should have also been back ported back to the 2007.0.5 help center. That was just an oversight. I will see if we can do a build this week for 2007.0.5 to add the SuiteBundler documentation.…
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Hi all, I will make sure the writer updates the specific doc mentioned above that is incorrect. Steve, if a particular help topic is out-of-date in the future, please file an online case with the name of the help topic and a note of what is missing or incorrect, so that we can address it. We rebuild the help center about…
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Hi all, For our next release, we intend to add a Feedback/Rate This Page link to the NetSuite Help Center that will allow you to provide specific feedback on individual help topics. I think this will address your suggestions. Believe me, we don't expect our users to be QA for our documentation. However, if we have not…
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Hi Steve, Yes, the feedback feature was already scheduled for the next release. I hope it will truly benefit you. Thanks, Valerie
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I am pleased to announce that the NetSuite for Dummies book is available to order from Wiley.com, Amazon.com, etc, now and will start shipping late this week! I encourage you to buy this book. NetSuite for Dummies is a great resource to help new users understand how NetSuite works and to help all users best configure and…
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I used the instructions found in the help section to set up a new domain with GoDaddy. The help docs indicate that there should be two CNAME records, one for a host of www and another for a host of yourdomain.com. As far as I can tell, that is incorrect. You only need one host (www) that points to shopping.netsuite.com If…
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OK, we figured out the issue and a fix is slated to go out late tonight Pacific Time. Not all search results are affected, mainly those in WebServices and some in Accounting. The help topics are in the Help Center; they are just not available right now via search results links. For today, if you need to find something in…
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First, the links within the NetSuite Help Center platform appear to be broken in the areas that refer to Advanced Searches. I repeatedly get a 'Page Not Found' when I click the "Advanced Searches in Web Services", or 'Browser can't find the server at acct-java001.svale.netledger.com.' if I try to open it up in a separate…
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Hi all, The New Release Portlet was updated around 9 pm PT February 25th and now provides links to the 2010 Release 1 Release Notes, Sneak Peeks, and Training pages. Thanks- Valerie
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An issue has been filed and we are investigating. I am assuming you are using Internet Explorer? We have been able to reproduce the issue there but the Help Search does work on Mozilla FireFox and on Google Chrome.
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Thanks for letting us know. I just discovered that the issue doesn't appear to be browser specific and have updated the issue. Our Release team is investigating.
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Hello, I will check into the issue with the NetSuite for Outlook pdf link not working from the Setup page. For now, if you are unable to download the NetSuite for Outlook pdf from the Setup page, please go to Help > User Guides and download the NetSuite for Outlook 2.0 Beta pdf from the link there:…
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Hi, Also in Netsuite Canada the link to the Outlook 2.0 Guide hasn't work for a week. If it's pdf, can someone paste a link to it. Thanks Hi, It looks like the path to the PDF is incorrect in the Outlook Integration page. We have entered an issue to get the link fixed. As a workaround, please use this link: NetSuite for…
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I am pleased to announce that the NetSuite for Dummies book is available to order from Wiley.com, Amazon.com, etc, now and will start shipping late this week! I encourage you to buy this book. NetSuite for Dummies is a great resource to help new users understand how NetSuite works and to help all users best configure and…
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Hello everyone, Let me be very clear about the content of the much anticipated NetSuite for Dummies book to dispel any misconceptions. This book is written for people who are new (or fairly new) to NetSuite. The book provides a basic understanding of core product functionality in the informal, easy to understand "Dummies"…
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Thanks, Angela, for posting this Dummies update! Also, thanks Luke and Julie, for jumping in and clarifying those important points. Valerie
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Hi, Yes, we are still working on the NetSuite for Dummies book. The new target date is the end of Q1'09. I want to ensure we are not missing anything as we wrap up the book. As you know, the book is targeted at new users and many of you, clearly NOT new users, are excited and interested in its release. What do you expect…
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Hello all, The best case scenario for release of the NetSuite for Dummies book is September 2008. More likely it will be released late in the fourth quarter of 2008. The NetSuite experts writing this book are doing so on top of their (extremely full) day jobs and are focused on high-quality content, not time-to-market, so…
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Unfortunately, the link to Ver 2007.1 Release Notes does NOT work. It open the Online Help window, which does NOT have links to either document. And, going to Support > Help > Release Notes does NOT display the 2007.1 Release Notes. Perhaps Valerie or someone on her team can address/fix this quickly. We are taking a look…
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Hi folks, We had every intention of going out late Friday, August 24th, with updated User Guides and help topics for this release (I had my little announcement all prepared). Unfortunately, we were delayed and so the build will be released in the evening (PT) on Monday, August 27th, or, at latest, the evening of Tuesday,…