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  • Hi, Sorry we never really got a good solution to this. In the end I think we just removed the credit so the transactions on netsuite don't represent what actually happened. We had already decided to move away from Netsuite when this was happening so we didn't want to spend too much time on it. Sorry I couldn't be of more…
  • I've followed all of those steps but when I get to 'pay' the credit note with the deposit the deposit isn't showing? Any Ideas?
  • I have been having similiar problems but with the website templates. We wanted to tranlate our website into spanish and french and we found it would only translate certain parts of each page. We had completed all of the fields required but some text still appeared in the wrong language. When I spoke to support they had…
  • Thanks for the response Ray, its a better explaination than any we have had from our account manager. However we never received any notice of such a change and our last renewal was only April this year, when did that rule come in to force? Its not so much the cost but rather the principal. To withdraw something without…
  • Well, everyone's needs are different, so dunno how useful this is to you, but... We're a professional services org, and NS's advanced project tracking doesn't cut it for us, and is way too expensive. We're going to Sage Mas500. We don't do eCommerce, or even CRM really at this point, so much of what NS does best doesn't…
  • well surely you have renewed based on the rules at the time and thus are entitled to your number of users? Our account manager says his 'hands are tied' but he will try and get us a good price for the 'additional' licence. Unfortunately we can't really do without for long and I suspect Netsuite can out wait us. My boss is…
  • We had a very similar thing happen. Our renewal was in June. We have 32 full licenses, which were all assigned. We had to do so shifting around, which included editing a user, and got the exact same message. Happily, we are moving off of Netsuite, so we didn't follow up on it. timmo, If you don't mind me asking what are…
  • Just had a look at your site and it seems to work Ok now. I was able to change from English to Greek and then back again. We had something similiar a while back when we were just testing the languages. We logged it and it was eventually resolved.
  • We created a saved search and if I remember correctly the filters we wanted to appear on the site as lists were added in the 'Available Filters' tab. I am assuming that you are familiar with saved searches but if you need some more info on this feel free to ask. The next step was to create a new information item. Choose…
  • Could this technique be applied this page http://www.discount-licensing.com/s.nl/it.I/id.13/.f It's really here that we wanted to make some changes if we could. Thanks
  • Scott, Its the actual search form that we want to have more control over rather than the lists of results returned by a successful search. It would be great if you have some info you can share on how to have more control over the appearance of the search form. Thanks Tom
  • I have no good news on this one. We are just making do. We did manage to stop the search fields appearing on any of the result pages by using some Javascript. I think in a couple of weeks I might have another look at this. I need to try and make a couple of changes such as making the submit button the default button on the…
  • Hi Peter, I think you might be having the same problem as I am having? https://usergroup.netsuite.com/users/showthread.php?t=2040 Have you made any progress? I read in an old posting that someone was thinking of using CSS and Javascript to get around this but there was no feedback on the outcome. Regards Tom
  • Has this problem been resolved? I have the same thing at the moment. I am attempting to update to custom fields within an inventory item but I receive an UNEXPECTED_ERROR. Support haven't been able to resolve the matter so it would be interesting to know what the resolution was in this case.
  • Even a large earthquake could not take out our data center. A nuke could do it. However all data is moved off site daily so even in that case we could recover in a matter of days. However, if the nuke also takes out the entire NetSuite headquarters including me, I have to tell you, all bets are off! It might be at least a…
  • If the namefield isn't included on the record definition in NetSuite, how would I go about getting that list of ID/numbers? There's no name field to show in reports; only an internal ID which probably won't always correspond. -Stephan Stephan Assuming I have understood you correctly then I think I have done something…
  • Hi Stephan I get the same error as you even when I include a name field. I had this problem on friday which prompted me to start this thread. I was then able to post the same file with no problem from Tuesday and now I get the error again. I have already raised a case for this. I have had a number of problems like this…
  • Scott We are now able to import the same file with no problem. I logged a case (481855) but there has been no real progress from support and I imagine they will eventually tell me there is no problem. Today I am trying to import VAT numbers into the tax reg number field on the vendor entity. I get the error 'Invalid VAT…