3943689 Newbie

I reported this for a client at least 3 months ago and i've noticed it in other client accounts as well. I'm not sure how it happens and i've tried to correct but haven't been the successful. The most frustrating part is that i also have an open defect (126927) that is 267 days old and that Netsuite is pretty much ignoring…

I have a client who just started having the same issue today. Yesterday they were adding items fine and then suddenly today they can't and they get the same message about the item already existing. We tried making up item names with just random words and still the same thing. Anyone have suggestions for workarounds? I also…

To update this thread...i've been receiving update notifications for issue 138975 and the latest update is that the issue has been fixed. I tested the two client accounts that were seeing this problem and they both now work. I haven't tested adding a custom item field yet. Jason To Netsuite's credit this was taken care of…

I just submitted case 669896 for the same issue. I told support about the defect number mentioned above(137927) but a new defect number was created #138975. Support said the priority level is S1 and the average turnaround is 5 days. Referencing defect #137927 i pointed out that it was created on 1/29. 5 days from 1/29…

A good point... We've actually done quite a few of these custom html reports. The best way we found for organizing them is on a custom record. For example we have several suitescript html reports for salespeople, so we created a custom record called "Salesperson Reports". For all users who need to run these reports we add…

One way we've worked around the serial number/lot number issues is by creating html reports with suitescripts. Obviously it takes more time because of formatting and how we get the relevant data, but the value was there for our client. We have reports that match the serial/lot numbers with their related quantity and cost.…

Nothing has changed in Release 2. :confused:

And one more question.... Is there a recommended workaround for printing shipping documents? Thanks, Jason

Any update on status for being able to Print the Vendor RA documents? The help documentation clearly states how to Print the docs but when i try to do it myself the Print button/selection does not exist. This applies to the Return (item fulfillment) as well. Any workarounds? Our client needs to be able to print shipping…

Anyone know how to print shipping documents for vendor returns? Jason

We have a client who has the same process issues that you are having. The biggest pain right now is that they can't print shipping documents to send back with the items. I submitted a defect in February... Defect 53806: Vendor Return Authorization> Item Fulfillment> Print Error I am hesitant to push forward and implement…

Ino, So then did you create a new item with the same name for future use? And that would mean going forward you would have to look up two items to see historical transactions/information, correct? Jason

So is there any way to fix the negative values. I've looked through this forum and a couple solutions were offered. I think the inventory adjustment fix would work except that our client is using the average costing method. Because of this whenever i subtract quantity i cannot change the unit cost. Jason

Steve, Did you ever figure out how to create a custom record type report? thanks, Jason

Question....when you say provisioned are you implying that there is an additional fee for concurrent user functionality? Jason

Good point!

Has the expected release date changed?

I called support and was told that 2007.1 was not a phased release. Then he changed his mind and said it was and it would be released by the end of the third quarter. I then quoted Even Goldberg's post on 9/6 about the issue being fixed with an expected release date of 9/11. Once again support changed their mind and the…

I went the case a week ago and all is not yet well. I even called in and referenced this thread which made it seem like an easy fix and the "Inventory" flag still has not been changed to "yes".

I also noticed differences in the packing slip form. To get there you would navigate to Transactions -> Other -> Print Checks and Forms and click on Packing Slips. First of all, all Invoices before 10/13/06 (the date of the Netsuite Update) are now marked as not printed. If i select Ship Date = "all" then all Invoices…

When editing/creating and invoice/sales order. When I add an item the invoice/sales order the "description" box is only shows the very first line as visible. You can't see the second (or more) lines as you type them. With firefox 2 when typing in a description box a little box would display on the screen and you could see…

Jkline, How did you get a Beta account of 2007.1? Are you still on 11.0.6 or are you on 2007.0.5? I was told by Netsuite support that the only way to get a 2007.1 beta account is if you are still on 11.0.6 (i really feel like he's feeding me crap because isn't everyone on at least 2007.0.5). My first question to him was…

Evan, Just so you know, i tested this in a beta 2008.1 account and it looks like the problem is resolved. The sales transaction pdf's print with lineitem data. thanks, Jason

Thank you evan for the response. Just so you know, i did follow up on the case with the same question as in this forum and support continues to classify this as an "enhancement request." If you have any interest in looking at it the case # is 665002. I don't care if you look at it or not, i'm satisfied since you gave a…

thanks for the response Sean. I have already submitted a case with Netsuite Support and have an email response (even though they said they would call within two hours and it's been almost 3). I am also going to propose a different payroll solution to all of our clients who are using Netsuite payroll. We have billed our…

i've been doing some work with the debugger login. doesn't seem to be affected at this point.

any update on this defect?

Thanks for the response Phillip. So what did NS mean the other day when they said BETA would be available on 3/10/08? They didn't specify then that it was only for certain accounts. Jason

On any account that i try to login with https://system.beta.netsuite.com i get a Service Interruption. Wasn't it yesterday that beta was supposed to be running again? Jason

So i guess i have access to one client beta account. I assume this means that beta is turned on but only for certain servers/databases. When can we expect the others to be available? Jason