3943797 Newbie

If you access the contact record with the "bounced - other" response, navigate to the campaigns tab, find the email with the bounce response and click on "update status", you will see an error code to explain the reason behind the bounce. Netsuite was unable to give me a list of what each of those codes meant, however this…

thanks Evan - case number is 6662.....

they do have separate ids.....

Hi Yen, No solution to this, but it has been changed to an Issue - Issue119958.... we shall wait & see!

Hi, Can I get further clarification on this Contacts v Individual Customers options? :confused: IE: If we convert everyone in our database to Individual Customers, and disable contacts what capabilities do we lose? (marketing etc) Also, is there an easy way to convert contacts to individual customers? Or will I need to do…

I was having all sorts of issues with campaign emails & punctuation display until a helpful support person advised me to use special characters eg ampersand hash 39 semicolon instead of ' . Seems to work in almost all of the mail formats I've tested (yahoo, gmail, aol, windows live mail). ( This page has a full list -…

I think maybe our Australian version is different - I deleted all data after our first week, and the NetReturn guys had to recreate the account totally, and were very grumpy with me...:(