3945064 Newbie

Connection issues has been resolved. Support is back to its normal operation.

To participate in the beta program, kindly contact your Account Manager. Cheers!

Hi Ellen, I did some tests to verify the scenario you have and I was able to reproduce it. I'm currently verifying if this is by design. I will keep you posted once I get the information. Thanks!

Hi Krishnan, I filed case 784019 and also sent you an email regarding your vote for enhancement 76281. Cheers!

Hi Ellen, To edit a event without affecting the other events, kindly click on the "Edit this date" button instead of the edit button. Cheers!

Hi All, We have enhancement 76281: Ability for Administrator to change the Default setting (Public/Private/etc...) for all User's Calendars, Calls, Events, and Tasks. You may also vote for this enhancement by navigating to Support > Customer Service > Netsuite Support Center > Enhancement Voting Cheers!

we have enhancement 80897: Event email> ability to customize the event email. Cheers!

Hi Krishnan, I created case 739256 and attached you to the enhancement 76281. Also sent you an email. cheers!

Hi Ellen, Thanks for the update. For faster resolution, can you please file a case in support so we can have someone assist you on this.

Hi, Yes, it's with our Product Management team. Thanks!

Hello Ellen Rose, We have Enhancement 132118: Event Search > Ability to filter and display the 'Message' field. You may vote for this enhancement. Thanks,

Hello! Is there a way to prevent an employee center role from accessing a CRM form (in this case Event) - short of disabling events entirely? It appears to automatically allow the custom form created from the Standard Event form with the ability to disable access (as in non-employee center roles). Hello Ellen Rose, If you…

Based on the system notes, there were changes made from the time the form was created. Kindly try to remember if you made those changes. Thanks.

Thanks for the case #. A support specialist will be working with you. Cheers!

Hi Alan, The owner of the event will always be the user creating the event. However, the owner has the option to assign a different organizer. Cheers!

Hi Kathy, Please file a support case so we can have a specialist work with you. Thanks,

Yes, it is possible. navigate to Setup > Accounting > Setup Taxes > mark the checkbox for "Per-Line Taxes on Transactions" Cheers!

To troubleshoot your concern kindly file a case. The reason why Subscription status does not appear in your marketing tab is because your Marketing Automation feature is disabled. Navigate to Setup > Company > Enable Features > CRM > mark the checkbox for Marketing Autmation if you want to see the subscription status. Hope…

Hello James, Currently, all emails from any type of tansaction(quote, sales order, cash sales, invoice...) will always have a subject that starts with your company name. If you wish to have the option you are searching for, kindly file an online case or contact support for assistance. Thanks!

We have not received any report of campaign errors today.Kindly file a support case to troubleshoot your concern.

Hi Dora, The Unsubscribed to Marketing by Default checkbox does not appear in the UK accounts in compliance with the anti-spam law in UK. It is a hidden field and as per default the setting is unsubscribed=TRUE. For further information, you may contact customer support. Hope this helps. Cheers!

Hi, For faster resolution, kindly file a case with netsuite customer support. Thanks,

Hi Dana, In addition, if the current subscription status of your customers is unsubscribed, no one in your company can resubscribe them. Customers can opt in to your campaign emails through: 1. Opt-in email 2. Opt-in through campaign subcription center 3. clicking the opt-in link in the footer of an email campaign message.…

Hello Laura, Just want to clarify somehing on the permission you're trying to accomplish. * people from one department and location only to access Inventroy, reports and all records and transactions from that department and location. Sales Rep list is from the employee record. If you would want to rstrict the access of the…

Are you referring to Setup > Support > Support Preferences > Inbound Email > Netsuite Address? Cheers!

Hi Krishnan, Is it possible for you to file an online case which includes a detailed description on what exactly would you want so I can have someone check on it. We can share it to everyone after. Cheers!

Hi, We are aware of your concern and it is being investigated. We have filed Defect 145251: Cannot change the partner field into blank when in sales order or invoice if a customer is associated to a certain partner Thanks!

We do have enhancement 100561 for this. You can also vote for this enhancement by navigating to: Support > Customer Service > Netsuite Support Center > Enhancement Voting Thanks.

Kindly file a case so someone can work with you. Thanks!

Hi, To turn of the ability to delete transactions you need to edit the permission settings under the transaction tab of role you would want to restrict. We have an enhancement to have an audit trail for deleted items. Its enhancement 177604. Hope this helps.